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Subscription Tier

KloudBean offers flexible subscription tiers designed to meet the diverse needs of individuals, growing businesses, and large enterprises. Your subscription tier determines the level of support, features, and resources available to you, ensuring you get the right balance of performance, security, and assistance for your specific requirements.

When you register with KloudBean, you can choose from three subscription tiers, each tailored to different use cases and business needs. By default, all new services are created with the Standard plan, which provides a comprehensive set of features suitable for most users. You can upgrade to Premium or Enterprise tiers at any time to access enhanced support, advanced features, and dedicated resources.

Available Subscription Tiers​

KloudBean offers three subscription tiers, each designed to provide the optimal balance of features, support, and value:

  1. Standard - The default plan for all new services
  2. Premium - Enhanced features and priority support
  3. Enterprise - Complete enterprise-grade solution with dedicated resources

When you create any service, by default you get the Standard plan.

Standard Plan​

The Standard plan is the default plan for all new services and provides a comprehensive hosting solution with essential features for individuals and small to medium-sized businesses.

  • 24/7/365 Standard Support: Access to our expert support team around the clock, every day of the year
  • Standard Alerts and Notifications: Receive real-time alerts and notifications about your services, uptime, and performance
  • Free Migration Services: One migration per server - seamless, hassle-free website migrations handled by our team with zero downtime
  • Uptime Monitoring: Continuous monitoring to ensure your website remains accessible and performant
  • 7 IaaS Cloud Providers: Flexibility to choose from multiple leading cloud infrastructure providers:
    • AWS (Amazon Web Services)
    • Linode
    • Vultr
    • Digital Ocean
    • Google Cloud
    • Amazon Lightsail
    • UpCloud
  • Unlimited Free SSL Certificates: Secure your website with Let's Encrypt SSL certificates at no additional cost
  • Static Apps Deployment: One-click deployment of JAMstack applications
  • KloudBean S3: Scalable, high-performance object storage with S3 compatibility
  • Blazing Fast Performance: Optimized caching, PHP-FPM, and HTTP/2 deliver ultra-fast load times
  • Simplified Management: 1-click app installs, streamlined user management, and intuitive dashboard
  • 9+ Managed Databases: Support for MySQL, PostgreSQL, MongoDB, Redis, MariaDB, ElasticSearch, and more
  • Multi-Cloud Load Balancing: Distribute traffic effortlessly across multiple clouds for high availability
  • CI/CD Support: Git integration and modern stack compatibility (React, Laravel, Next.js, Django, Flask, FastAPI)
  • Unified Monitoring & Alerts: Real-time monitoring and performance alerts to keep your apps running smoothly
  • Cost-Effective Hosting: Enterprise-grade features without the premium price tag

Premium Plan​

The Premium plan includes all Standard features plus enhanced support, performance optimizations, and priority services designed for growing businesses.

Premium-Exclusive Features​

  • Custom Installation: Get custom installation services for your applications tailored to your specific requirements
  • Dedicated Account Manager: Partial access to a personal account manager to assist with your needs and provide proactive support
  • Free Migration Services: Up to 10 migrations - seamless, hassle-free website migrations handled by our team with zero downtime
  • WhatsApp Support: Direct support via WhatsApp for faster communication and immediate assistance
  • Custom Alerts and Notifications: Tailored alert and notification settings based on your business needs
  • Quicker Response Time: Priority support with faster response times (typically under 2 minutes)
  • Advanced Caching Mechanisms: Optimized caching technologies for improved performance and faster load times
  • Automated Backups: Daily automated backups to safeguard your data with easy restoration options
  • Performance Optimization: Auto-scaling and performance tuning to handle traffic spikes seamlessly
  • Zero-Downtime Deployments: Deploy updates and changes without any service interruptions
  • Disaster Recovery: Enhanced backup and recovery strategies for business continuity
  • Priority Security Updates: Faster deployment of security patches and updates

Ideal For​

  • Growing businesses with increasing traffic
  • Applications requiring enhanced performance
  • Teams needing faster support response times
  • Businesses with custom installation requirements
  • Organizations requiring automated backup solutions

For detailed pricing and server configurations, visit www.kloudbean.com/pricing.

Enterprise Plan​

The Enterprise plan includes all Standard and Premium features plus enterprise-grade resources, dedicated support, and advanced infrastructure options designed for large organizations with mission-critical applications.

Enterprise-Exclusive Features​

  • All Standard & Premium Features: Complete access to all features from lower-tier plans
  • Custom Installation: Tailored installation services with dedicated setup assistance
  • Dedicated Account Manager: Personal account manager dedicated exclusively to your account
  • Free Migration Services: Unlimited migrations - seamless, hassle-free website migrations handled by our team with zero downtime
  • Dedicated DevOps Engineer: Your own DevOps engineer for technical support, infrastructure management, and optimization
  • Dedicated Infrastructure Monitoring: Continuous, dedicated monitoring of your infrastructure with proactive issue resolution
  • Priority Vulnerabilities Fixes: Priority handling of security vulnerabilities with immediate response
  • Custom Infrastructure Setup: Customized infrastructure configuration tailored to your specific business requirements
  • Private VPC Setup: Private Virtual Private Cloud setup for enhanced security and network isolation
  • VPN Setup and Fully Secured Environment: Complete VPN configuration and fully secured environment for secure access
  • 99.9% Uptime SLA: Guaranteed uptime commitment with proactive monitoring and rapid response
  • Unlimited Business Applications: Deploy unlimited applications without restrictions
  • Automated Backups & Disaster Recovery: Comprehensive data protection strategies with automated backup and recovery
  • Performance Optimization and Auto-Scaling: Advanced performance tuning and automatic scaling to handle varying loads
  • Zero-Downtime Deployments and Updates: Implement changes and updates without affecting availability
  • Custom Security Policies: Tailored security policies and configurations for your organization
  • Compliance Support: Assistance with industry compliance requirements (SOC 2, ISO 27001, HIPAA, GDPR in progress)
  • Private Network Setup: Isolated network environment for maximum security
  • Custom Integration Support: Support for custom integrations and third-party services
  • Priority Feature Requests: Influence product development with priority feature requests

Enterprise Infrastructure​

  • Private Virtual Private Cloud (VPC): Isolated network environment for enhanced security
  • Dedicated Resources: Guaranteed resources without resource contention
  • Custom Network Configuration: Tailored network setup to meet your requirements
  • Advanced Security Layers: Multiple layers of security protection
  • Compliance-Ready Infrastructure: Infrastructure designed to meet compliance requirements

Pricing​

Enterprise plan starts at $7,500 per month. For more details about the Enterprise plan, visit www.kloudbean.com/enterprise.

Ideal For​

  • Large-scale operations with high traffic
  • Mission-critical applications requiring maximum uptime
  • Organizations needing dedicated technical resources
  • Businesses with advanced security and compliance requirements
  • Companies requiring custom infrastructure configurations
  • Organizations needing private network environments
  • Enterprises with complex integration requirements

Learn More About Enterprise Plan​

To get further features and learn more about the Enterprise plan, visit:

Choosing the Right Plan​

When to Choose Standard Plan​

The Standard plan is ideal for:

  • Individuals and Small Businesses: Starting your online journey with reliable hosting
  • Small to Medium Projects: Websites and applications with moderate traffic
  • Budget-Conscious Users: Looking for enterprise-grade features at affordable prices
  • Getting Started: New to KloudBean and want to explore the platform
  • Standard Support Needs: Basic support requirements are sufficient
  • Single or Few Applications: Hosting a limited number of applications
  • Standard Security Requirements: Basic security needs without advanced compliance

When to Choose Premium Plan​

The Premium plan is ideal for:

  • Growing Businesses: Companies experiencing growth and increased traffic
  • Enhanced Performance Needs: Applications requiring optimized performance
  • Faster Support Response: Need for quicker response times and priority support
  • Direct Communication: Preference for direct communication channels like WhatsApp
  • Custom Installation Requirements: Need for custom application installations
  • Automated Backup Needs: Require automated daily backups
  • Zero-Downtime Requirements: Need for seamless deployments without downtime
  • Performance Optimization: Applications that need advanced caching and optimization

When to Choose Enterprise Plan​

The Enterprise plan is ideal for:

  • Large-Scale Operations: Organizations with high traffic and complex infrastructure
  • Mission-Critical Applications: Applications where downtime is not acceptable
  • Dedicated Technical Resources: Need for dedicated DevOps engineers and account managers
  • Advanced Security Requirements: Organizations with strict security and compliance needs
  • Custom Infrastructure Needs: Require custom infrastructure configurations
  • Private Network Requirements: Need for private VPC and isolated network environments
  • Compliance Requirements: Organizations needing compliance support (SOC 2, ISO 27001, HIPAA, GDPR)
  • Unlimited Applications: Need to deploy unlimited business applications
  • 99.9% Uptime SLA: Require guaranteed uptime commitments
  • Enterprise Integration: Complex integration requirements with third-party services

Comprehensive Plan Comparison​

FeatureStandardPremiumEnterprise
Support & Response
24/7 Support✅ Standard✅ Premium✅ Enterprise
Response TimeStandard< 2 minutesPriority (Immediate)
Account Manager❌⚠️ Partial✅ Dedicated
DevOps Engineer❌❌✅ Dedicated
WhatsApp Support❌✅✅
Infrastructure & Performance
Server Configurations✅ 8 Options✅ 8 Options✅ Custom
Multi-Cloud Providers✅ 7 Providers✅ 7 Providers✅ 7 Providers
Auto-Scaling✅✅ Advanced✅ Advanced
Performance Optimization✅ Basic✅ Advanced✅ Custom
Zero-Downtime Deployments❌✅✅
Security & Monitoring
BitNinja Pro Security❌✅ Free ($24/month value)✅ Free ($24/month value)
SSL Certificates✅ Unlimited Free✅ Unlimited Free✅ Unlimited Free
Alerts & Notifications✅ Standard✅ Custom✅ Custom
Infrastructure Monitoring✅ Standard✅ Enhanced✅ Dedicated
Priority Vulnerability Fixes❌❌✅
Private VPC❌❌✅
VPN Setup❌❌✅
Custom Security Policies❌❌✅
Backup & Recovery
Automated Backups❌✅ Daily✅ Advanced
Disaster Recovery❌✅✅ Comprehensive
Installation & Setup
Custom Installation❌✅✅
Custom Infrastructure Setup❌❌✅
Applications & Services
Application LimitStandard LimitsStandard Limits✅ Unlimited
CI/CD Support✅✅✅
Git Integration✅✅✅
Managed Databases✅ 9+ Databases✅ 9+ Databases✅ 9+ Databases
Load Balancing✅✅✅ Advanced
S3 Object Storage✅✅✅
Uptime & SLA
Uptime Monitoring✅✅✅
Uptime SLAStandardEnhanced✅ 99.9% Guaranteed
Migration & Setup
Free Migration✅ One per server✅ Up to 10✅ Unlimited
Pricing
Starting Price$8/monthCustom Pricing$7,500/month
Additional Features
Compliance Support❌❌✅ (In Progress)
Priority Feature Requests❌❌✅
Custom Integrations❌❌✅

Value Proposition​

What's Included in All Plans​

Regardless of which plan you choose, all KloudBean subscriptions include:

  • $5000+ in Additional Value: Features that would cost thousands elsewhere are included for free:
    • DevOps Unlimited Support Hours (typically $100/hr)
    • Advanced Caching (typically $49.90/month)
    • Backups (typically $12.40/month)
    • Migrations Done for You (typically $5.83/month)
    • Uptime Monitoring (typically $29/month)
    • SSL Certificates (typically $10/month)
  • Free 3-Day Trial: Experience KloudBean risk-free with a 3-day free trial
  • No Hidden Fees: Transparent pricing with no surprise charges
  • Flexible Scaling: Scale your infrastructure up or down as needed
  • Multi-Cloud Flexibility: Choose from 7 leading cloud providers
  • Enterprise-Grade Security: BitNinja Pro security included at no extra cost (Premium and Enterprise plans)

Support Quality Across All Tiers​

  • 24/7/365 Availability: Support available around the clock, every day
  • Human-Only Expert Support: 100% human support team, no chatbots
  • 2-Minute Average Response Time: Quick response times across all plans
  • 99% Customer Satisfaction: High satisfaction rates with our support services

Plan Management​

Upgrading Your Plan​

You can upgrade your subscription tier at any time to access additional features:

  1. Contact Support: Reach out to our support team to discuss upgrading
  2. Review Features: Understand the additional features you'll gain
  3. Pricing Discussion: Review pricing and billing changes
  4. Seamless Transition: Your upgrade will be processed without service interruption

Downgrading Your Plan​

If you need to downgrade your plan:

  1. Contact Support: Discuss your requirements with our team
  2. Review Impact: Understand which features will no longer be available
  3. Plan Transition: Schedule the downgrade at the end of your billing cycle
  4. Data Preservation: Your data and applications remain intact

Plan Comparison Resources​

For detailed information about each plan:

Frequently Asked Questions​

Can I change my subscription tier?​

Yes, you can upgrade or downgrade your subscription tier at any time. Contact our support team to discuss your options.

What happens to my data when I change plans?​

Your data, applications, and configurations remain intact when changing plans. Only the features and support levels change.

Do I get a refund if I downgrade?​

Plan changes are processed at the end of your billing cycle. Refunds are handled according to our refund policy.

Can I try Premium or Enterprise features before upgrading?​

Yes, you can contact our support team to discuss a trial period for premium features or schedule a consultation for Enterprise solutions.

What's the difference between Standard and Premium support?​

Premium support includes faster response times (under 2 minutes), dedicated account manager, WhatsApp support, and priority handling of requests.

What makes Enterprise different from Premium?​

Enterprise includes all Premium features plus dedicated DevOps engineer, 99.9% uptime SLA, private VPC, VPN setup, unlimited applications, and custom infrastructure configurations.

Next Steps​