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What's Included in the Enterprise Plan

The KloudBean Enterprise plan is a fully managed, white-glove engagement built for organizations running mission-critical workloads. It goes far beyond a feature checklist: you get a dedicated team, a private and isolated environment, custom engineering, and ongoing operational and security support. In short, Enterprise is a complete custom DevOps and operations partnership.

Enterprise includes everything in the Standard and Premium plans, plus the enterprise-grade capabilities below. For a full plan-by-plan comparison, see the Subscription Tier guide.

Dedicated DevOps and Operational Support​

At the heart of Enterprise is a team that operates as an extension of your own.

  • Dedicated DevOps Engineer: Your own engineer for infrastructure management, deployments, tuning, and day-to-day operations.
  • Dedicated Account Manager: A single point of contact who knows your account and coordinates everything on the KloudBean side.
  • Dedicated Infrastructure Monitoring: Continuous, proactive monitoring of your environment with issues resolved before they impact you.
  • Operational Support: Hands-on help with routine operations, changes, and incident response so your team can focus on your product.

Custom Feature Implementation​

Enterprise engagements are tailored to your business.

  • Custom Feature Development: Need capabilities that aren't part of the standard platform? Enterprise includes custom features implemented for your environment.
  • Custom Infrastructure Setup: Infrastructure architected around your specific performance, security, and topology requirements.
  • Custom Integrations: Support for integrating third-party services and internal systems.
  • Priority Feature Requests: Your requirements get priority in the product roadmap.

Private VPC and Dedicated Resources​

Your workloads run in an isolated, private environment.

  • Private VPC (Virtual Private Cloud): A logically isolated network for maximum security and separation from other tenants.
  • Dedicated Resources: Guaranteed compute, memory, and storage with no resource contention.
  • VPN and Fully Secured Environment: Secure, controlled access to your infrastructure through a fully configured VPN and hardened environment.
  • Custom Network Configuration: Network topology designed to meet your architecture and security needs.

Patching, Reporting, and Vulnerability Management​

Enterprise keeps your infrastructure secure and gives you the evidence to prove it.

  • Regular Patching: Ongoing OS and package patching across your servers, handled by the KloudBean team.
  • Monthly and Quarterly Reports: Scheduled patching and posture reports so you always know the state of your environment.
  • Vulnerability Management and Fixes: Continuous identification of vulnerabilities with prioritized remediation.
  • Priority Vulnerability Fixes: Security issues are handled with immediate, prioritized response.
note

Enterprise covers vulnerability management and core security operations. Deeper, compliance-focused security capabilities such as centralized security event logging, SOC-style monitoring, and long-term tamper-proof retention are delivered through the separate SIEM & Security Logging Plan.

Reliability, Performance, and Backups​

  • 99.9% Uptime SLA: A guaranteed uptime commitment backed by proactive monitoring and rapid response.
  • Automated Backups and Disaster Recovery: Comprehensive, automated data protection and recovery strategies.
  • Performance Optimization and Auto-Scaling: Advanced tuning and automatic scaling to handle varying load.
  • Zero-Downtime Deployments: Ship updates and changes without interrupting availability.
  • Unlimited Business Applications: Deploy as many applications as you need, without plan limits.
  • Unlimited Free Migrations: Hassle-free migrations handled by our team with zero downtime.

Security and Compliance​

  • Custom Security Policies: Security configurations tailored to your organization.
  • Advanced Security Layers: Multiple layers of protection across the environment.
  • Compliance Support: Assistance meeting regulatory frameworks and audits. See Compliance Support for details, and the SIEM & Security Logging Plan for control-mapped security evidence.

24/7 Support​

  • 24/7 Call Support: Round-the-clock access to our team by phone for urgent needs.
  • Priority Response: Immediate, prioritized handling of your requests.
  • Human Experts: Real engineers, not bots, available every day of the year.

Enterprise Add-Ons​

Beyond the core plan, Enterprise engagements can include specialized offerings tailored to demanding security, data, and compliance requirements:

Pricing​

The Enterprise plan starts at $7,500 per month, with the final scope and pricing tailored to your requirements during onboarding. For more information, visit the KloudBean Enterprise page.

Next Steps​