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Server Patching and Upgrading

Learn about KloudBean's managed server patching and security update policy. Understand how we keep your infrastructure secure and up-to-date automatically.

Overview​

At KloudBean, we take the security, reliability, and performance of our managed servers very seriously. As part of our commitment to delivering fully managed infrastructure services, we ensure that all servers under our management receive timely upgrades and security patches, helping mitigate vulnerabilities and maintain a secure operational environment.

Why Server Updates Matter​

Regular server updates are essential for:

  • Security: Protecting against known vulnerabilities and security threats
  • Stability: Ensuring compatibility and preventing system conflicts
  • Performance: Optimizing server performance with the latest improvements
  • Compliance: Meeting security standards and best practices
  • Reliability: Reducing the risk of unexpected failures or downtime

Regular Server Upgrades​

All KloudBean-managed servers undergo scheduled maintenance and upgrades on a monthly basis. During these upgrades, we:

  • Apply Latest Updates: Install the latest software updates for critical server components
  • Ensure Compatibility: Test and verify compatibility across all services
  • Maintain Stability: Minimize potential security risks associated with outdated software
  • Optimize Performance: Implement performance improvements and optimizations

Our routine upgrade process ensures that servers remain up-to-date and resilient against common vulnerabilities, providing you with a secure and stable hosting environment.

Critical Components Covered​

KloudBean actively manages and maintains updates for the following critical server components:

Web Servers​

  • Nginx: High-performance web server and reverse proxy
  • Apache: Widely-used web server software

Application Services​

  • PHP-FPM: FastCGI Process Manager for PHP
  • Node.js: JavaScript runtime environment
  • Python: Python runtime and interpreters
  • Gunicorn: Python WSGI HTTP Server

Databases​

  • MySQL: Relational database management system

Security & Firewall​

  • Shorewall: Advanced firewall configuration tool
  • Fail2Ban: Intrusion prevention software

Secure Access​

  • OpenSSH: Secure Shell protocol for remote access

This comprehensive coverage ensures that key areas of server operation are consistently protected and optimized.

Security Patch Management​

In addition to regular upgrades, KloudBean has a robust security patching process:

Immediate Response​

  • Rapid Deployment: When a vulnerability is identified, patches are applied as soon as they are available, without delays
  • Automatic Application: Patches are applied automatically by the KloudBean operations team, reducing exposure to potential threats
  • Zero-Day Protection: Quick response to emerging security threats

Flexible Scheduling​

  • On-Demand Updates: Upgrades and patching can also be performed on-demand or upon client request
  • Scheduled Maintenance: Regular maintenance windows for planned updates
  • Emergency Patches: Immediate application of critical security patches

Transparency and Reporting​

For premium or partnered clients, the account manager can provide upgrade and patch details upon request. This ensures transparency and allows clients to stay informed about the security status of their infrastructure.

Automation and Client Transparency​

While KloudBean runs all upgrades and patches automatically in the backend, clients can request detailed reports if needed. This approach ensures:

Benefits of Automation​

  • Minimal Disruption: Updates are scheduled to minimize impact on your operations
  • Consistent Application: All servers receive updates uniformly and reliably
  • Quick Response: Rapid deployment of security patches when vulnerabilities emerge
  • Error Reduction: Automation reduces the risk of human error
  • Guaranteed Protection: Servers are consistently protected without manual intervention

Client Access to Information​

  • Request Reports: Clients can request detailed upgrade and patch reports
  • Account Manager Support: Premium clients receive dedicated support for update information
  • Transparency: Full visibility into what updates are being applied
  • Custom Scheduling: Ability to request specific update schedules when needed

What This Means for You​

Automatic Protection​

Your servers are automatically kept secure and up-to-date without requiring any action from you. KloudBean handles all the technical details, ensuring your infrastructure remains protected.

Minimal Impact​

Updates are carefully scheduled and tested to minimize any impact on your applications. Most updates occur seamlessly in the background.

Peace of Mind​

You can focus on your business while KloudBean ensures your infrastructure security. Our automated processes guarantee that your servers are always protected against known vulnerabilities.

Support Available​

If you have questions about updates or need specific information about patches applied to your servers, our support team is available to help.

Best Practices for Clients​

While KloudBean handles server-level updates, here are some best practices to follow:

  1. Application Updates: Keep your applications and frameworks updated
  2. Plugin Management: Regularly update plugins and themes (see WordPress Plugins Update)
  3. Monitor Notifications: Stay informed about any maintenance windows
  4. Backup Regularly: Maintain regular backups of your data
  5. Test After Updates: Test your applications after major updates

Conclusion​

KloudBean's managed server approach is designed to provide secure, reliable, and up-to-date infrastructure for all clients. Through regular upgrades, prompt patching of vulnerabilities, and comprehensive coverage of critical components, we ensure your systems remain protected, stable, and performing optimally.

You can focus on building and growing your business while we handle the technical complexities of server maintenance and security.